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Microsoft OEM Reseller Sample Questions:

1. A customer plans to purchase a desktop computer and a portable computer for a home business.
The customer requires that each computer have a licensed copy of Microsoft Word 2010, Microsoft Excel 2010, and Microsoft PowerPoint 2010.
You need to recommend which licenses the customer must purchase. The solution must minimize licensing costs.
What should you recommend?

A) one OEM copy of Microsoft Office Home and Student 2010
B) three OEM copies of Microsoft Office Home and Business 2010
C) one retail copy of Microsoft Office Home and Business 2010
D) one retail copy of Microsoft Office Home and Student 2010

2. A customer purchases a Full Packaged Product (FPP) copy of Windows 7 and installs the copy on a client computer.
Six weeks later, the customer receives an activation message and is required to enter a product key.
You need to tell the customer where to obtain the product key to activate Windows.
Where should the customer obtain the key?

A) the Microsoft Licensing webpage
B) the proof of license label affixed to the installation disc case inside the Windows package
C) the Certificate of Authority (COA) label on the client computer
D) the Volume Licensing Service Center (VLSC)

3. A customer purchased a Full Packaged Product (FPP) version of Windows 7 Home Premium at a retail
store six months ago.
The customer requires technical support to restore the operating system to its default settings.
You need to tell the customer which party is responsible for providing technical support.
Who should you tell the customer to contact?

A) Microsoft Services
B) the retail store where the client computer was purchased
C) the hardware manufacturer of the client computer
D) Microsoft Support

4. A customer plans to purchase 100 new portable computers. Each computer has an Intel Core i5
processor and 8 GB of RAM.
The customer has the following requirements:
-Join the computers to an Active Directory domain.
-Use the full capabilities of the available hardware.
-Minimize costs.
You need to recommend an operating system for the customer.
Which operating system should you recommend?

A) a 32-bit version of Windows 7 Home Premium
B) a 32-bit version of Windows 7 Ultimate
C) a 32-bit version of Windows 7 Enterprise
D) a 64-bit version of Windows 7 Ultimate
E) a 64-bit version of Windows 7 Professional
F) a 64-bit version of Windows 7 Home Premium
G) a 32-bit version of Windows 7 Professional
H) a 64-bit version of Windows 7 Enterprise

5. Your company sells a server to a customer. The server will replace an existing server that runs Windows Server 2003 Standard.
The customer wants to exercise the downgrade rights to install Windows Server 2003.
Who must provide the installation media and the product key to install Windows Server 2003?

A) Microsoft, as the license-granting authority
B) the server manufacturer, as the company who performed the initial preinstallation
C) your company, as the vendor who sold the server to the customer
D) the customer by using existing, legally obtained media

Solutions: