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Cisco 640-461 Exam Syllabus Topics:

Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which file extension is used with the Bulk Administration Tool to automatically populate and insert data into the database when adding users in bulk?

A) TAR
B) NTP
C) CSV
D) RAR

2. The manager wants to see the user's last name first when using the Directory button on a Cisco IP phone. Which Cisco Unified Communications Manager Express configuration command changes the order of the name directory?

A) directory first-name-last in ephone-dn configuration
B) directory last-name-first in ephone-dn configuration
C) directory first-name-last in telephony-service configuration
D) directory last-name-first in telephony-service configuration

3. Which option is the Cisco recommended mechanism for delivering voice payload?

A) shaping
B) IntServ
C) policing
D) DiffServ

4. When you reset an IP phone via the Cisco Unified Communications Manager Administration page, which method briefly shuts down a registered phone and brings it back up?

A) drop
B) shutdown
C) restart
D) reset
E) shut and no shut

5. Which three models of configuration does Cisco Unified Communications Manager Express support? (Choose three.)

A) voice gateway
B) keyswitch
C) MOH
D) PBX
E) PSTN
F) hybrid
G) WAN

Solutions: