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IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. Key Performance Indicators (KPIs) are used by the process owner and stakeholders to:

A) notify stakeholders when a threshold is violated.
B) reward participants for superior performance in the process.
C) measure the operations within a process.
D) determine the source of business data in the process.

2. Early in process modeling, the process owner explains how a particular part of the process model diagram below should function. Both Task A and B should be accomplished prior to Task C.
Task A and B do not have any specific order in which they must be accomplished. Task C is also completed by a different group than the participant assigned to Task A and B.

Which of the following diagrams implement the scenario according to best practice?

A) Exhibit C
B) Exhibit B
C) Exhibit A
D) Exhibit D

3. One week prior to the start of Iteration 5, which is planned for a two weeks duration, the BPM Program Manager has asked developers to review the proposed user stories assigned to the iteration, define implementation tasks and provide estimates in hours. During the commitment meeting prior to iteration start, one of the user stories has a single implementation task with an estimate of 80 hours. What should the BPM Program Manager recommend?

A) Break down the implementation work into tasks that can be described in 8 hours or less.
B) Pad the task with 20% more hours because developers typically under-estimate their required effort.
C) Cancel the user story and move it to a future iteration because 80 hours too large to fit into a two-week iteration with confidence.
D) Break down the user story into child stories because it is an epic.

4. After a successful Playback 0, stakeholders excitably request that Playback 1 should be a fully functional application with look and feel branding and several features used in other core company applications. How should the program manager respond?

A) Inform the stakeholders that their request will not be part of this application.
B) Change the theme of Playback 1 to work exclusively on user interfaces.
C) Capture the feedback in planning for Playback 3 with user interface enhancements.
D) Postpone Playback 1 by four weeks to accommodate branding and user interface features.

Solutions: