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Microsoft Dynamics CRM 2011 Applications Sample Questions:

1. Which of the following statements about marketing lists are true? (Choose all that apply.)

A) You can add members to a static marketing list by using an Advanced Find query.
B) One dynamic marketing list can contain accounts, contacts, and leads.
C) You can remove members from a dynamic marketing list by using an Advanced Find query.
D) Static marketing lists cannot be locked.
E) You can copy a dynamic marketing list to a static marketing list.

2. Which of the following types of personal charts can you create by using the Chart Designer in Microsoft Dynamics CRM 2011? (Choose al that apply.)

A) multi-series charts
B) scatter charts
C) funnel charts
D) single-series charts

3. Which of the following statements about Microsoft Dynamics CRM 2011 opportunities is true?

A) The Pipeline Phase field is mandatory.
B) Opportunities can be created for leads.
C) All quotes related to an opportunity must be in the same currency.
D) A Price List is required to add products to an opportunity.

4. You are creating a personal dashboard in Microsoft Dynamics CRM 2011. Which of the following components can you include on the dashboard?

A) charts and reports
B) charts and lists
C) only charts
D) only reports

5. In Microsoft Dynamics CRM 2011, you create a contract from an incident-based contract template that has
three line items.
You invoice the contract. Which of the following actions can be performed on contract lines while a contract
is in the Invoiced state?

A) cancel existing contract lines
B) edit existing contract lines
C) bulk-delete existing contract lines
D) add new contract lines

Solutions: