Pegasystems PEGAPCBA87V1 Real Exam Questions Test Engine Dumps Training With 70 Questions
PEGAPCBA87V1 Actual Questions Answers PDF 100% Cover Real Exam Questions
NEW QUESTION # 18
ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?
- A. The mobile app supports all mobile phone operating systems.
- B. CSRs can create other case type instances on the mobile app.
- C. The mobile app customizes currency units and date/time format according to the location of the users.
- D. Mobile app color palettes are different for users and CSRs.
Answer: D
NEW QUESTION # 19
A retail company wants to provide a tracking tool for customers to enter their order number and see the order status, package location, and estimated delivery date. A small number of customers have requested a visualization tool that allows them to see a map with the path their package has traveled.
Which option fits the scope for the minimum lovable product (MLP) based on Pega best practices?
- A. A view that presents the order status, delivery date details, and a map with the path the package has traveled
- B. A view that updates with order status and delivery date details when the customer enters the order number
- C. A view that presents the order status and delivery date details
- D. A view where the customer can enter their order number
Answer: B
NEW QUESTION # 20
Using the Pega Express"" delivery approach, governance is established during which phase of the project'
- A. Build
- B. Adopt
- C. Prepare
- D. Discover
Answer: C
NEW QUESTION # 21
An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)
- A. Add a parallel process for vehicle claims in the accident claim resolution stage.
- B. Add each vehicle claim as a child case of the accident claim.
- C. Add a wait step to the accident claim case to wait until all vehicle claims have a status of Resolved.
- D. Add an optional process to pause the accident case until the vehicle claims are paid.
Answer: A,B
Explanation:
Adding each vehicle claim as a child case of the accident claim will prevent the accident claim case from resolving until all vehicle claims are resolved. Additionally, adding a parallel process for vehicle claims in the accident claim resolution stage will also prevent the accident claim from resolving until all vehicle claims are resolved.
NEW QUESTION # 22
What two visualizations can you use to present insight data on the Explore Data landing page? (Choose Two)
- A. CSV file
- B. List
- C. Interactive chart
- D. Exportable data page
Answer: B,C
NEW QUESTION # 23
Which three of the following options are application layers in the Situational Layer Cake architecture? (Choose Three)
- A. Language
- B. Organization
- C. Country
- D. Implementation
- E. Division
Answer: B,D,E
NEW QUESTION # 24
The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
- A. Submission
- B. Verification
- C. Review
- D. Repair
Answer: D
NEW QUESTION # 25
In a boat repair case type, clients can set their boat type as Powered, Sail, or Row. During the Inspection stage, the Inspect Boat process prompts technicians to inspect the common parts of all boats. However, if .boatType = 'Sail,' the technicians are additionally prompted to complete the Inspect Sailboat process.
How do you configure the case life cycle to achieve this behavior?
- A. Configure the Inspect Boat process to start if the .boatType = 'Sail'. Otherwise, the process is skipped.
- B. Configure the Inspect Sailboat process to start if the .boatType is not 'Powered'. Otherwise, the process is skipped.
- C. Configure the Inspect Sailboat process to start if the .boatType = 'Sail'. Otherwise, the process is skipped.
- D. Configure the Inspect Boat process to start if the .boatTypc is not Powered'- Otherwise, the process is skipped.
Answer: C
NEW QUESTION # 26
Which scenario is a use case for the Wait step?
- A. An agent need to send a confirmation email to an insured customer after they complete a form.
- B. The customer needs to log in to their account before receiving a membership discount on an online purchase.
- C. A payroll user cannot process a salary increase until the department manager approves the increase.
- D. The customer cannot complete an application for a checking account until a bank representative reviews their credit report.
Answer: C
NEW QUESTION # 27
Select the use case that requires an integration by using robotic process automation (RPA).
- A. An online ordering application submits credit card information to a payment processor through a web service.
- B. A drug trial management application submits trial data to a protected system through a secure connection.
- C. An order management application updates a customer profile in a legacy system that lacks an exposed API.
- D. A service management application lists paint options sourced from a Pega Platform data object.
Answer: A
NEW QUESTION # 28
You notice that the scope of your project exceeds the original estimates, and the Minimum Lovable Product (MLP) might not be delivered on time. Which team member do you contact to verify the project plan and manage expectations for the release schedule?
- A. Project delivery leader
- B. Deployment architect
- C. Scrum master
- D. Lead business architect
Answer: A
NEW QUESTION # 29
Which two situations require a data type? (Choose Two)
- A. A Work preference picklist is populated with two values: Full time and Part time.
- B. A Date of account creation field is set to a default value of the current date.
- C. Patient medical history is accessed from and written to an external system of record.
- D. A Currency drop-down is populated with values from an external system of record.
Answer: A,D
NEW QUESTION # 30
A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true? (Choose Three)
- A. New customer obtains troubleshooting assistance by using a call center is a journey
- B. Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey
- C. Customer obtains troubleshooting assistance is a microjoumey
- D. Experienced customer obtains troubleshooting assistance by using the online forum is a journey
- E. New customer obtains troubleshooting assistance by using a call center is a microjoumey
- F. Customer obtains troubleshooting assistance is a journey
Answer: A,B,C
NEW QUESTION # 31
Drag each Pega Express'- delivery phase on the left to the matching task on the right.
Answer:
Explanation:
NEW QUESTION # 32
Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you implement this requirement?
- A. Add an Approve/Reject step and enable email notifications on the case type.
- B. Add an Approve/Reject step and a Send Email step.
- C. Add an Approve/Reject step with mobile approval enabled and a Send Email step.
- D. Add an Approve/Reject step and enable email and mobile approval.
Answer: D
NEW QUESTION # 33
Hospital staff members enter appointment details including relevant patient information, diagnoses, lab orders, and prescribed medication. This information is aggregated in the Patient visit summary view. The patient receives a copy of this view through email.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
- A. Add a Create PDF automation that references the Patient visit summary view.
- B. Add a Send Email step and compose the message to reference the relevant properties.
- C. Enable email notifications on the case type.
- D. Add a Send Email step and enable the option to include attachments.
Answer: A,D
NEW QUESTION # 34
Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify duplicate maintenance requests from the same address.
Which two configurations, when used together on the Search duplicate cases step, achieve this goal? (Choose Two)
- A. Configure the tenant name as a basic condition.
- B. Configure the request type as a weighted condition.
- C. Configure the apartment address as a weighted condition.
- D. Configure the apartment address as a basic condition.
Answer: B,D
NEW QUESTION # 35
Before development, your team creates a spreadsheet with work items to populate the backlog. How do you populate the backlog directly from the spreadsheet?
- A. Import stones
- B. Create bugs
- C. Create feedback
- D. Create stones
Answer: A
NEW QUESTION # 36
All managers need to view the Employee vacation requests report in their Manager portal dashboards. Only managers have access to this report. Which configuration do you perform to fulfill these requirements?
- A. Add the report to a public category, and then add the out-of-the-box Reports landing page to the Manager portal.
- B. Create a new landing page on the Manager portal with the new report saved in a public category.
- C. Add a report widget to the Manager portal dashboard, and then click Publish.
- D. Add a report widget to the Manager portal dashboard, and then click Publish to default.
Answer: D
NEW QUESTION # 37
How do you route an assignment so that any available member of the Finance department can perform the task?
- A. Route the assignment to a work queue.
- B. Route the assignment to the admin user ID.
- C. Route the assignment separately to all members.
- D. Route the assignment to a work list.
Answer: A
Explanation:
Routing the assignment to a work queue will allow any available member of the Finance department to perform the task.
NEW QUESTION # 38
Which two statements about data records are true? (Choose Two)
- A. Data records require external storage.
- B. Data records need unique, user-generated IDs.
- C. Data records define permissible values for data fields.
- D. Data records are displayed in a drop-down list by default.
Answer: C,D
NEW QUESTION # 39
As part of a Reservation case type that manages car rentals, clients can review their past rentals by selecting from a list of rental cases. What field type do you configure to achieve this behavior?
- A. Case reference
- B. Query
- C. Embedded data
- D. Data reference
Answer: A
NEW QUESTION # 40
Which two options can you configure for a mobile app channel? (Choose Two)
- A. Define the UI behavior for each view in a case type when the case is displayed on a mobile device.
- B. Manage administrative functions such as access to log files.
- C. Design how UI elements render across different mobile devices.
- D. Define security behavior for a mobile app such as biometric Identifiers.
Answer: C,D
NEW QUESTION # 41
In a purchase order case the vendor assigned might not respond to a customer query in the desired amount of time required by policy. The vendor must respond within the time required according to policy.
Both the vendor and customer should be notified at each milestone.
To satisfy this requirement, create a service level that specifies two of the following options. (Choose Two)
- A. Set the goal to be the required response time based on policy and send notifications to both parties.
- B. Set the deadline to be the required response time based on policy and send notifications to both parties.
- C. Set the deadline to be the desired response time based on policy and sends notifications to both parties.
- D. Set the goal to be the desired response time based on policy and send notifications to both parties.
Answer: B,D
NEW QUESTION # 42
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