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Avaya Midsize Solution Design Sample Questions:

1. With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?

A) 25 participants
B) 50 participants
C) 100 participants
D) 500 participants

2. A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?

A) 150
B) 350
C) 250
D) 450

3. What are two reasons to use Voicemail Pro for recording? (Choose two.)

A) It provides reporting such as how many times a call was put on hold.
B) No additional licensing is needed to allow any user call recording via a button.
C) Each Avaya Contact Center Select voice agent license includes a recording license.
D) It offers live monitoring of voice and screens.

4. In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?

A) The Contact Center Manager Administration database
B) The Contact Center Manager Server database
C) The Contact Center Multimedia database
D) The Communication Control Toolkit database

5. To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?

A) Preferred Edition with VMPro and an IP Office CTI license
B) Essential Edition with an external PC to run Avaya Call Reporting
C) Essential Edition with an external PC to run Avaya Call Reporting and an IP Office CTI license
D) Preferred Edition with VMPro

Solutions: