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Salesforce Slack-Con-201 Q&A - in .pdf
- Exam Code: Slack-Con-201
- Exam Name: Salesforce Certified Slack Consultant
- Updated: Sep 16, 2026
- Q & A: 95 Questions and Answers
- Convenient, easy to study.
Printable Salesforce Slack-Con-201 PDF Format. It is an electronic file format regardless of the operating system platform.
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- Exam Code: Slack-Con-201
- Exam Name: Salesforce Certified Slack Consultant
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- Updated: Sep 16, 2026
- Q & A: 95 Questions and Answers
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Salesforce Slack-Con-201 Q&A - Testing Engine
- Exam Code: Slack-Con-201
- Exam Name: Salesforce Certified Slack Consultant
- Updated: Sep 16, 2026
- Q & A: 95 Questions and Answers
- Uses the World Class Slack-Con-201 Testing Engine.
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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Policies and Settings | 22% | - Slack Connect and app approval settings - Analytics and dashboard usage - Identity and access management - Security and compliance configurations |
| Channel Strategy | 10% | - Design channels for collaboration and workflows - Channel naming conventions and structure - Apply use cases and best practices |
| Governance Structure | 8% | - Manage workflows and processes - Define admin and owner roles - Establish governance policies |
| Learning and Enablement | 18% | - Support adoption and troubleshoot issues - Create learning materials and resources - Design training programs for users and admins - Plan and execute rollout strategies |
| Discovery | 10% | - Gather and analyze client requirements - Assess organizational readiness - Communicate Slack value proposition |
| Delivery and Migration | 17% | - Plan and execute migration from other platforms - Understand implementation best practices - Define roles and responsibilities |
Salesforce Certified Slack Consultant Sample Questions:
Question #1
Your client is considering pre-approving certain apps for their Enterprise Grid, and asks you to describe the benefits of using pre-approved apps.
Which two benefits would you share about pre-approving apps?
- A. Provides employees the ability to create custom workflows for their everyday use cases.
- B. Decreases the number of app requests that Slack admins need to manage, thereby reducing the admin workload.
- C. Allows employees of the organization to install and use pre-approved apps without submitting an app request.
- D. Allows employees of the organization to install and use pre-approved apps by means of an elegant walkthrough wizard.
- E. Allows employees to connect directly with the app owner to answer any questions or troubleshoot errors.
Correct Answer: B,C 🗳️
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Question #2
What information learned during discovery will be most helpful when creating a grid design recommendation?
- A. How teams currently share information across the organization
- B. The ratio of your client's public versus private channels
- C. Your client's mergers and acquisition strategy
- D. Which apps are most used and should be added to each workspace
Correct Answer: A 🗳️
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Question #3
Your client has five workspaces with Slack admins across multiple departments. The client would like to centralize their support process.
How should you structure the support model so admins can most efficiently review and complete employee requests?
- A. Funnel all requests to a central public single-workspace channel for admins where they can coordinate ownership of each request.
- B. Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee.
- C. Send requests to admins through direct messages (DMs) so only one admin sees each request and adds the request to their personal backlog.
- D. Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.
Correct Answer: D 🗳️
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Question #4
You are working with a client on a Slack Business+ plan that has more than 200 employees. The client often works with external partners and has a vision to keep work in Slack as organized as possible while also providing space to create connections outside of daily responsibilities.
Which activity would NOT be included in your project plan?
- A. Discovery
- B. Governance
- C. Grid design
- D. Channel strategy
Correct Answer: C 🗳️
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Question #5
During your Experience Discovery Session with a client, you learn that only the IT department is currently using Slack, but the client plans to launch Slack to the rest of the organization soon.
How will this information affect your deliverables?
- A. Org-wide channels cannot be adopted across the company.
- B. The client will require two separate sessions for the Slack Governance discussion, one for existing users and another for brand new users.
- C. The client will have varying levels of Slack usage maturity across the organization that you will need to cater towards.
- D. The marketing team will require its own Slack support process.
Correct Answer: C 🗳️
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