Right Candidates for MB-240

The candidates who want to take MB-240 test know how to implement processes related to field service and they can design them together with external and internal teams. Also, they know how to configure the Field Service application administration areas and have the necessary experience to deploy solutions related to Connected Field Service. Another piece of recommended expertise that the candidates for this test should have focuses on the implementation of additional customizations according to the business requirements. To add more, previous knowledge of configuring and customizing Field Service application components is much appreciated. Also, applicants should be familiar with Field Service resources, incidents, inventory integration, resource scheduling, field service user roles, and Field Service Mobile application configuration.

MB-240: Microsoft Dynamics 365 for Field Service Certification Path

MB-240: Microsoft Dynamics 365 for Field Service Exam is foundation level Certification. As such There is no prerequisite for this course. Anyone who is having keen and familiar with general Microsoft Dynamics 365 concepts and the technologies. More than 85% of IT support roles require a good foundation of Microsoft Dynamics 365 concepts. Aspirants should have some hands-on experience with enterprise mobility, cloud services, device security.

Skills measured

• Implement Connected Field Service (10-15%)
• Configure field service applications (15-20%)
• Schedule and dispatch work orders (25-30%)
• Manage field service mobility (10-15%)
• Manage inventory and purchasing (5-10%)
• Manage work orders (15-20%)

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Microsoft MB-240 Exam Syllabus Topics:

Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx

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