HP HP2-I47 Q&A - in .pdf

  • HP2-I47 pdf
  • Exam Code: HP2-I47
  • Exam Name: Selling HP PS Lifecycle Services 2023
  • Updated: Aug 24, 2026
  • Q & A: 32 Questions and Answers
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  • Exam Code: HP2-I47
  • Exam Name: Selling HP PS Lifecycle Services 2023
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  • Updated: Aug 24, 2026
  • Q & A: 32 Questions and Answers
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HP HP2-I47 Q&A - Testing Engine

  • HP2-I47 Testing Engine
  • Exam Code: HP2-I47
  • Exam Name: Selling HP PS Lifecycle Services 2023
  • Updated: Aug 24, 2026
  • Q & A: 32 Questions and Answers
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HP HP2-I47 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Positioning and Differentiating HP Services25%- Compliance, security, and sustainability aspects
- Key features and advantages of HP services
- Comparison with alternative solutions
Topic 2: HP PS Lifecycle Services Overview20%- Definition and scope of HP Personal Systems Lifecycle Services
- Value proposition and business benefits
- Service portfolio: plan, deploy, manage, support, retire
Topic 3: Post-Sales and Service Management10%- Renewal and expansion opportunities
- Delivery and support basics
Topic 4: Assessing Customer Needs25%- Identifying customer business and IT challenges
- Mapping needs to lifecycle service offerings
- Consultative sales approach
Topic 5: Proposing and Selling Solutions20%- Building service proposals and pricing models
- Closing sales and managing customer expectations
- Communicating ROI and total cost of ownership

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. What is the benefit for HP Partners to attach HP Lifecycle Services to HP hardware? (Select two.)

A) By extending the length of the contract's term indefinitely until canceled by one or the other party
B) By offering a tiered volume discount strategy that can be passed along to customers
C) By increasing the average unit price of hardware sales to drive higher margins
D) By increasing customer stickiness via deeper relationships through end-to-end solutions
E) By decreasing the length of the standard hardware warranty


2. How are HP Care Pack Services sold?

A) They are sold with flexible payment terms and coverage options, offer standard and custom options, and are renewable.
B) They are attached to hardware by the device serial number and sold as a transactional upfront payment.
C) They are available as a contractual service and can be sold at any time as a standard SKU offering
D) They are sold as a transactional upfront payment although they require special terms and a minimum threshold.


3. When is the optimal time to engage with a customer regarding renewal of an HP Care Pack?

A) At the time designated in the customer's service level agreement for implementing the customer's request for changes
B) Thirty days after the existing coverage period has expired in order to update the agreement with new terms and conditions
C) A minimum of six months before the existing Care Pack Services expire in order to complete the sales process
D) During the five business day grace period before and after the expiration date of the Care Pack to ensure continued coverage


4. Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)

A) HP Defective Media Retention
B) HP Wolf Protect and Trace
C) HP Deinstallation Services
D) HP Active Care
E) HP pc BIOS Asset Tagging service


Solutions:

Question # 1
Answer: C,D
Question # 2
Answer: B
Question # 3
Answer: C
Question # 4
Answer: B,D

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